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Used Vending Machines: Machines purchased from Vendor's Equipment are sold with a THIRTY DAY PARTS WARRANTY.  This warranty begins on day machine is shipped from Vendor's Equipment.

    -Parts warranty covers any part of the machine sold which is found to be defective or needs replacement.

    -No machine sales include service, and it is the buyers' responsibility to replace defective parts within the warranty period if necessary.

    -We are not responsible for providing technical support on any used machines or parts.

    -Setup is not included, or offered on used machines.

    -New machines carry the manufacturers warranty which is detailed in item description and upheld by the manufacturer.

    -All machine/equipment sales are FINAL.

    -If machines are purchased in "AS IS" condition, the warranty does not apply, and will not be honored by Vendor's Equipment.

    -Used machines are shipped out COLLECT FREIGHT. Freight is not included in cost of machine. It is customer's responsibility to pay freight company when machine is delivered.

    -Vendor's Equipment is not responsible for damages to machines during shipping, claims must go through the freight company.

    -Any machine sales cancelled without 24 hours PRIOR notification are subject to a cancellation fee of $250 dollars.


Parts: Parts purchased from Vendors Equipment Inc come with warranty stated in item description. New items are warrantied by they're manufacturer, not Vendor's Equipment Inc.

    -Vendors Equipment is NOT responsible for shipping charges if an item needs to be replaced within the warranty period, or if item is damaged during shipment.

    -Items purchased by International buyers are covered by warranty, but it is buyers responsibility to cover any and all shipping costs associated with purchase or exchange of warrantied items.

    -Most orders placed on Vendors Equipments website are in stock and ready to ship. Items not in stock are shipped from one of our other locations, and may need more time to process.

    -Cancellation of orders will result in a 10% cancellation fee.

    -Incorrect items purchased by customers are subject to a 40% restocking fee.

    -Owners manual purchases are ABSOLUTE & FINAL. We will not respond to emails or phone calls regarding refunds on any of our owners manuals. This includes any programming, technical support, parts, or instruction manuals we sell as part of our "Owners Manual" category


Cleaning Products Sales are Final. These items include any/all Zep, Wildcat, & Simple Green Products. No Returns Accepted. Expedited shipping is not available for cleaning products.

Lock Purchases are Final. There are NO RETURNS or REIMBURSEMENTS


New Machines, Equipment, parts, and parts purchased from Vendors Equipment carry that manufacturers warranty as follows:

    Abloy: Security, Inc. warrants original ABLOY manufactured Products for a period of two (2) years from date of original purchase. If a Product fails to function due to defects in material or workmanship, Abloy Security, Inc. will, at its option, repair or replace the Product. The warranty does not include repair or replacement necessitated due to damage caused by use of a non ABLOY key, damage by physical attack, modifications to the Product, improper maintenance, or misuse of the Product in unintended application. This warranty also does not cover normal key wear. Any repair or replacement outside the scope of this warranty shall be at the rates and terms of Abloy Security, Inc. then in effect.
    Amana: Limited 1-year warranty
    American Changers: 1 year on parts 2 years on validator
    Baton Lock: warrants that its products will be free from defects in materials and workmanship (excluding oxidation or discoloration) for a period of one year from the date of purchase. Our only obligation will be to replace the defective product(s) or parts upon inspection, together with proof of purchase dated within the warranty period. We assume no liability for any labor charges regarding the removal or reinstallation of the products, nor will we cover any freight, postage or handling expenses regarding the product. Damage caused by accident, misuse, abuse, or improper installation are not covered by this warranty. Except as expressly stated herein, there is no warranty, whether expressed or implied, provided by Baton. No other person has authority to assume any obligation or liability in addition to this warranty.
    Beaver: Limited Lifetime Warranty
    Brand Imports: All machines come with a one year Brand Imports Guarantee, effective from date of purchase (guarantee does not include coin mech)
    BRW Control: All BRW Control Systems' controllers are warranted against defects in materials and workmanship while used in normal service for a period of one (1) year from the date of sale to the original customer. Our obligation is limited to the replacement of any defective controller if the unit is returned, transportation prepaid, to BRW Control Systems. All other products are warranted against defects in material and workmanship while used in normal service for a period of ninety (90) days from date of purchase.
    CashScan: Warranty: 1 Year parts and labor
    Coinco: New coin changers & bill acceptors with Coinco Factory 2 Year Warranty Conlux: warranty shall be forty-eight (48) months from the date of original sale Curtis Coffee: 3 Years, Parts and Labor, from Original Date of Purchase on digital control boards. 2 Years, Parts, from Original Date of Purchase on all other electrical components, fittings and tubing. One Year, Labor, from Original Date of Purchase on all electrical components, fittings and tubing.
    Fast Aid: Each Fast-Aid machine comes with a one year warranty covering manufacturing defects, workmanship and materials.
    Ok Manufacturing: 90 day warranty of the date purchased for a refund/replacement
    Perfect Break Systems: Comes with factory warranty from Perfect Break Systems. Warranty includes 1 year on parts. If customer fills out the warranty card that comes with the machine, then warranty will cover parts for 2 Years. Labor is NOT COVERED under standard warranty, but Perfect Break Systems (VendNet) does have parts and service departments located nationwide that can be contacted with questions.
    Pyramid Technologies: 2 Years Parts & Labor from date of Original Invoice.
    Ribao: 90 days on labor and parts (unit repaired at manufacturer), 1 year on parts
    RPD: Warranty is 1 year parts, 4 years electronics
    Savamco: The warranty is 1 (one) year on parts
    SEM: 1 year limited from date of purchase. All defective products can be repaired under warranty in the work shop at SEM inc, Montreal, Canada
    SimpliCool: The Cube is backed by a FOUR year warranty
    Standard Changers: 2 Year Limited Warranty
    Technik: It is our policy that all parts on new dispensers are covered under warranty for a period of one year from the date of shipment if they are found to be defective due to defects in material or workmanship. If parts are needed during this warranty period, the replacement parts are covered for the remaining balance of the original machine warranty period. The policy for converted machines is considered to be the same. Van Lock: warranty covers manufacturer defect Vending Mfg: One year Limited warranty Parts & Workmanship. Axela